Call Center Services

Give your business a competitive edge and increase your organization's efficiency by getting a virtual call center. Save up to 50% costs.

Services We Offer

Inbound Call Center

Our team comprises talented and multi- lingual inbound call center agents trained to handle clients from diverse cultures and regions.

Outbound Call Center

At Vipar, we provide reliable, professional, and cost-effective outbound call center services. We have an experienced team for outbound calling.

Email Support Services

We provide professional email support services at a cost-effective price. Our skilled professionals can answer your emails with appropriate & prompt replies.

Customer Care Services

At Vipar, we provide the best customer support services and keep your customers happy and satisfied at all times.

Lead Generation Services

We can help you generate more leads, extend your brand's capabilities, and grow your business with our cost-effective lead generation services.

Telemarketing Services

We provide telemarketing services to grow your business and increase your sales. Boost your revenue with our high quality telemarketing services.

Chat Process

Our chat support services save your marketing costs, increase sales, and build a long-term relationship with your customers.

Why we are different

Call Center Services
  • Pricing

    We provide custom packages based on the terms and conditions of contract, call volumes, agent required and complexity / complication of projects.

  • Technology

    Our call center is equipped with the latest data and voice communication systems & we have a dedicated intranet connection that enable us to provide quick services.

  • Transition Process

    We designed our transition process to help companies reduce management and training costs. With our 4 step transition plan we can give your business a competitive edge.

  • Training

    We provide technical/customer support training including customer care and etiquette, language and accent, generic and client specific technical knowledge.

How we work

1

ESTABLISH CONTACT

2

REQUIREMENT ANALYSIS

3

PRICING & CONTRACTING

4

PROJECT INITIATION

5

PROJECT STEADY STATE

How we work